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  • Accessibility

    Last updated: June 6, 2026

    Our Commitment to Accessibility

    HamiltonBaskets.ca is committed to making this website accessible and usable for as many people as reasonably possible, including individuals with disabilities. Visitors should be able to browse products, review gift basket information, access delivery details, use support resources, and place orders with reasonable ease.

    We strive to improve the accessibility and usability of this website on an ongoing basis.

    Accessibility Standards

    Our goal is to align this website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.

    Accessibility considerations are incorporated into our website design, development, content, and maintenance practices. We continue to review and address potential accessibility barriers as technology, standards, and website functionality evolve.

    Ongoing Efforts

    Accessibility is an ongoing process. We review this website and make updates intended to improve usability, including:

    • Improving keyboard navigation and screen reader compatibility where reasonably possible
    • Supporting readable text, clear page structure, and sufficient color contrast
    • Reviewing website content and features with accessibility in mind
    • Supporting assistive technologies commonly used by website visitors
    • Maintaining clear access to product, delivery, contact, and order tracking information

    Because this website is dynamic and may include third-party tools, apps, payment services, support tools, or order tracking features, some content or functionality may not yet be fully accessible.

    Third-Party Content and Tools

    Some features or content on this website may be provided by third parties, including payment processors, checkout tools, support widgets, order tracking widgets, embedded tools, or ecommerce apps. While we encourage accessibility best practices from third-party providers, HamiltonBaskets.ca does not control all third-party content or functionality and cannot guarantee that all third-party tools are fully accessible at all times.

    Assistance and Feedback

    If you experience difficulty accessing any part of this website, or if you need assistance placing an order, selecting a gift basket, reviewing delivery information, using the support widget, using the order tracking widget, or finding information, please contact our customer service team.

    We welcome accessibility feedback and will make reasonable efforts to review and address accessibility concerns where feasible.

    Contact Us

    If you have questions about accessibility or need support, please contact HamiltonBaskets.ca through the contact methods listed on this website. You may also call customer support at (905) 667-3660.

    When contacting us about an accessibility issue, please include:

    • The webpage, product page, checkout step, widget, or feature you were trying to access
    • A brief description of the issue you encountered
    • The assistive technology, browser, device, or operating system you were using, if applicable
    • Your preferred method of contact, if a response is requested

    Website Scope

    This accessibility policy applies to the HamiltonBaskets.ca website. It does not apply to websites, platforms, apps, or services operated by third parties, except to the extent that such tools are embedded or linked from this website.

    Continuous Improvement

    HamiltonBaskets.ca is committed to ongoing improvement of this website’s accessibility and usability. Accessibility is treated as part of maintaining a practical and usable ecommerce experience for visitors ordering gift baskets for delivery across Hamilton and Southern Ontario.